APPOINTMENT INFORMATION – WOUND CARE MELBOURNE
APPOINTMENT REGISTRATION
Please register for your first appointment by filling the the New Patient Registration – Online Form.
You’ll need the following information:

WOUND CARE MELBOURNE – Patient care process:
1. INITIAL CONSUTATIONÂ – VIA TELEHEALTH
Our aim is to help guide your wound healing journey to promote rapid healing, with the best functional and aesthetic results.
Your initial consultation will be conducted with one of our doctors via telehealth. This allows you easy access to our doctors, without having to travel.
During the telehealth consultation one of our doctors will undertake:

Further imaging including X-ray, Ultrasound, CT or MRI and/or blood tests may be required to assess your wound and your body’s nutrient levels. If required, any necessary referrals will be emailed directly to you.
2. CLINICÂ APPOINTMENT – IN OUR ROOMS
Your next appointment will be carried out in our clinic, in person, with a wound care specialist nurse. Photographs will taken of your wound with a detailed wound assessment performed.
The clinical photographs will assist in accurately monitoring the progress of your wound healing. At this appointment, cleaning and/or debridement of your wound will be carried out as needed, with appropriate wound dressings applied.
From here your wound care plan will be developed and discussed with you and may include:

Effective wound care helps prevent complications like infections and supports faster healing, leading to the best possible functional and aesthetic outcomes.
3. WOUND CARE PLAN
A comprehensive wound management plan will be written in consultation with you.
Our team will ensure you fully understand every aspect of your wound care plan, including treatment goals and what to do between visits, such as washing and dressing the wound, pain management and daily ongoing care.
This plan will be reviewed and updated regularly as needed. A copy will be provided to you and your General Practitioner.

4. FOLLOW UP CARE
Our dedicated wound care team provides continuous assessment and personalised management to support effective healing, prevent infection, and promote optimal recovery.
Our comprehensive approach includes regular wound monitoring, timely dressing changes, and addressing any underlying factors that may hinder healing. We also prioritise patient education, equipping you with the knowledge and support needed to manage your wound confidently and overcome any challenges.
We recognise that wound care can be costly, and we’re here to help by guiding you on where to purchase appropriate wound care products, if needed.

HOW TO PAY
NEW PATIENTS – Our friendly front office team will supply you with the invoice and details to pay for your telehealth appointment via bank transfer.
IN-CLINIC APPOINTMENTS – Please pay your outstanding account at the end of your appointment at reception. You can conveniently pay via:





Proud member of Australian Health Practitioner Regulation Agency, Society of Tissue Viability and Wounds Australia.



